Branch Incharge

Job Category: Logistics
Job Type: Full Time
Qualification: M.Com / MBA
Work Hours: 9am - 6pm
Location (Vacancy): Kupwara
Salary: 17 - 18K

We are looking for a dedicated and dynamic individual to join our team as a Branch Incharge. As the Branch Incharge, you will be responsible for overseeing the overall operations and performance of our branch location. You will play a critical role in driving business growth, ensuring customer satisfaction, and maintaining operational excellence.

Key Responsibilities:

  • Oversee the day-to-day operations of the branch, including sales, customer service, inventory management, and administrative tasks.
  • Develop and implement strategies to achieve branch goals and targets, including revenue growth, customer acquisition, and profitability.
  • Lead and motivate branch staff to achieve performance targets and deliver exceptional customer service.
  • Monitor and analyze branch performance metrics, such as sales figures, customer satisfaction scores, and operational KPIs, to identify areas for improvement and implement corrective actions as needed.
  • Build and maintain strong relationships with customers, suppliers, and other stakeholders to promote business growth and enhance brand reputation.
  • Ensure compliance with company policies, procedures, and regulatory requirements, including health and safety regulations, and implement measures to mitigate risks and ensure a safe working environment.
  • Conduct regular audits and inspections of branch facilities, equipment, and inventory to ensure compliance with quality standards and operational efficiency.
  • Develop and implement training programs and initiatives to enhance the skills and capabilities of branch staff and promote a culture of continuous learning and development.
  • Prepare branch reports, budgets, and forecasts, and provide regular updates to senior management on branch performance, challenges, and opportunities.
  • Collaborate with other departments and branches to share best practices, streamline processes, and drive operational excellence across the organization.


  • Bachelor’s degree in Business Administration, Management, or related field.
  • Proven experience in a leadership or management role, preferably in a branch or retail environment.
  • Strong leadership and team-building skills, with the ability to inspire and motivate a diverse team of employees.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers, employees, and stakeholders at all levels.
  • Solid understanding of branch operations, sales principles, and customer service best practices.
  • Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions to drive business growth and performance.
  • Strong organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
  • Proficiency in MS Office applications, including Word, Excel, and PowerPoint.
  • Ability to work independently and collaboratively in a fast-paced and dynamic environment.
  • Flexibility to work extended hours and weekends as needed to meet business demands.

If you are a dynamic and results-oriented individual with a passion for driving business success, we encourage you to apply for this exciting opportunity. Join our team and be part of a growing organization where you can make a significant impact and advance your career. Apply now to become our next Branch Incharge.

Team HR
IA Multi Ventures (P) Limited

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